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SAP C-C4H63-2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 2

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

Topic 3

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 4

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q22-Q27):

NEW QUESTION # 22
Which of the following are important considerations when importing data into SAP Customer Data Platform?
Note: There are 2 correct answers to this question.

A. The original timestamp of the customer event activity needs to be mapped in the event metadata.
B. The integration flow needs to be configured in SAP Business Technology Platform to send data to SAP Customer Data Platform.
C. The source data can only be imported into SAP Customer Data Platform in JSON format.
D. The identifier of the event must be mapped to the deduplication identifier to prevent the same event from being ingested twice.

Answer: A,C

NEW QUESTION # 23
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

A. It indicates that there was an error updating those attributes in the last inbound event.
B. It indicates that the values of those attributes are shared with other customer profiles.
C. It indicates that the unique identifier is invalid.
D. It indicates that no value is set for those identifier attributes.

Answer: B

Explanation:
In the SAP Customer Data Platform, within the Unique Identifiers section of the Customer Profile view, a warning sign next to attributes typically indicates:
B . It indicates that the values of those attributes are shared with other customer profiles. This warning is used to highlight potential issues with data uniqueness, where the supposed unique identifiers are not exclusive to a single customer profile but are instead found across multiple profiles. This situation could lead to data integrity issues, as unique identifiers are meant to distinguish each customer profile distinctly.
Addressing these warnings is crucial for maintaining the reliability of the customer data, ensuring that each profile is uniquely and accurately identified within the platform.
Reference:
SAP Customer Data Platform user documentation on managing customer profiles and understanding the significance of unique identifiers.
Best practices for data management within the SAP Customer Data Platform, with a focus on maintaining the uniqueness of customer identifiers.

NEW QUESTION # 24
What base URL must be used when making REST calls to SAP Customer Data Platform?

A. https://cdp.<DATA_CENTER>.gigya.com/
B. https://accounts.<DATA_CENTER>.gigya.com
C. https://dp.<DATA_CENTER>.gigya.com
D. https://sap-cdp.<DATA_CENTER>.gigya.com

Answer: A

Explanation:
When making REST calls to the SAP Customer Data Platform, the base URL to be used is https://cdp.<DATA_CENTER>.gigya.com/. This URL format is necessary for accessing the various REST APIs provided by the platform, which include functionalities for querying existing customer data, ingesting new data into the system, and auditing admin operations, queries, and customer data updates. Reference = This information is confirmed by the SAP Help Portal documentation, which provides detailed guidance on using the REST APIs for the SAP Customer Data Platform123.

NEW QUESTION # 25
Which file formats are supported by storage application source types in SAP Customer Data Platform? Note: There are 2 correct answers to this question.

A. JavaScript Object Notation (JSON)
B. Microsoft Excel (XLSX)
C. Comma-separated values (CSV)
D. eXtensible Markup Language (XML)

Answer: A,C

Explanation:
The SAP Customer Data Platform supports CSV and JSON file formats for storage application source types. This is indicated by the configuration options available for cloud storage applications like AWS S3, where the platform allows the ingestion of files and specifies CSV and JSON as the supported file formats for reading and writing data. Reference = SAP Help Portal on Cloud Storage Applications, SAP Help Portal on AWS S3

NEW QUESTION # 26
Which query syntax is correct when searching for users in SAP Customer Data Platform?

A. select * from contextualProfile where primaryEmail = '[email protected]'
B. Select * from accounts where profile. primaryEmail = '[email protected]'
C. select * from profile where profile.email = '[email protected]'
D. select * from profile where attribute.primaryEmail = '[email protected]'

Answer: C

Explanation:
When searching for users in the SAP Customer Data Platform, the correct query syntax to use would be:
B . select * from profile where profile.email = '[email protected]' This syntax is designed to query the customer profiles based on a specific email address, where profile.email refers to the email attribute within the customer profiles. This query retrieves all profiles where the email address matches the specified value.
Using this syntax ensures that the query is correctly formatted and targeted, allowing for efficient retrieval of customer information based on specific attributes within the platform.
Reference:
SAP Customer Data Platform documentation on query syntax and searching for customer profiles.
Technical guides and reference materials on constructing and executing queries within the SAP Customer Data Platform.

NEW QUESTION # 27
......

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